Knowledge Base

How to Access cPanel Web Disk

You can use the cPanel’s login details to access your Web Disk. It supports various operating systems such as Mobile OS and others. Log in to your cPanel account. In the Files section, click on Web Disk. Under Main Web Disk Account, click on Configure Client Access. Select your operating system from the drop-down menu. Then click on Download Configuration Script. Now, open the downloaded script. It may take a few minutes before it prompts you for a username and password. Enter your Web Disk or cPanel login details, and you will be able to access the files on your website. Note: If you use the Windows OS and the server is not using an SSL, enable Digest Authentication. Port 2078 must be allowed in your computer’s firewall.

Related: cpanel

August 28, 2021

How to Change the FTP User Quota in cPanel

Follow these steps to change the FTP quota or set it to Unlimited. Log in to your cPanel account. In the Files section, click on FTP Accounts. Under the FTP Accounts list, click on Change Quota. FTP Quota: Specify the quota in numerical words or select Unlimited. Click on Change Quota.

Related: accounts, cpanel, ftp, quota

April 16, 2021

How to Remove Parked Domains/Aliases in cPanel

Log in to your cPanel account. In the Domains section, click on Aliases. Under Remove Aliases, locate the parked domain name and click on Remove. For confirmation, click again on Remove Alias. You should see a message that your parked/alias domain has been removed.

April 12, 2021

How to Enable or Disable the SolusVM VPS Login Alert

Whenever you log in to your VPS control panel, you will receive a login email alert. You can disable this function from the SolusVM. However, we recommend that you enable the feature for security reasons. Log in to your SolusVM Control Panel. From the top navigation bar, click on My Account. Under Account Settings, you can find a Login Alert option. If you wish to disable it, unmark the option. Alternatively, if you want to enable it, checkmark the option.

Related: alert, log, solusvm

February 18, 2021

How to Install Concrete CMS via Softaculous in cPanel

Softaculous helps you install web applications very easy. Please, follow the steps below to install Concrete CMS. Log in to your cPanel account. In the Software section, click on Softaculous Apps Installer. cPanel will redirect you to the Softaculous interface. On the left side, locate the Portal/CMS category. Click on it and then on the Concrete CMS link that appears. Click on Install. Fill in the necessary fields under the Software Setup fields: Choose Installation URL: Choose the appropriate protocol/domain. Inside the “In Directory” field, should you want to install this in a directory, i.e.,, enter the directory name. Otherwise, please, leave it blank to install in your main domain, i.e., Choose the version you want to install: You can leave this as it is. Under the Site Settings field, enter the following information: Site Name: Enter the name of your website, such as Concrete CMS. Sample Data:

Related: cms, softaculous

January 19, 2021