Knowledge Base

You can use cPanel’s inbuilt file manager instead of an FTP program. Log in to your cPanel account. In the Files section, click on File Manager. In cPanel File Manager, navigate to the directory where you want to upload your files to. For example, should you wish to upload your files to the public HTML directory, you must first go to /public_html. On the left side, in the list of directories, double click on the public_html directory. Now click on Upload. Click on Select File and choose the file you want to upload from your computer. Click open and the upload process will begin. You can also drag and drop files from your computer in the upload box.

Follow these steps to reset your Plesk account password. Open your Plesk login URL. Click on Forget your password. On the Reset password page, enter your email address or choose the Username option. Then type your username, and click Send. You should receive an email with the reset link. Please, open it. Enter the new password or click Generate to create one. You can copy it by clicking on the view password icon. Click on Save. After resetting the password, you can log in to Plesk with the new one.

Log in to your cPanel account. In the Email section, click on Email Filters. Under Filters by Users, you can see all your existing email accounts. Click on Manage Filters next to the appropriate one. Under Current Filters, click on Delete next to the appropriate filter you want to remove. Now click on Delete Filter to remove your filter.

Follow this tutorial to update the email address of Scheduled Tasks (Cron Jobs) in Plesk. Log in to your Plesk account. Click on the Pull icon in the right sidebar and choose Scheduled Tasks. Under the Command list, locate your task and click on it. Scroll down to the Send notifications, choose other users, and update the email address. Click OK. Note: If the Send notifications to option is not available, choose Every time or Errors only under Notify to enable it.

Log in to your Plesk account. Click on Websites & Domains from the Sidebar Menu. Under the list of Domain names, click on the appropriate domain name. Under Files & Databases, click on FTP Access. Click on the appropriate FTP account. Enter the new FTP name in the FTP account name field and confirm with OK.